If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
So I preordered from steam and I played fine yesterday. But this AM when I try to launch the game it starts updating the game and I have a feeling it's downloading the entire game all over again (1 hour and 45 minutes to go at 1.1MB/s). Anyone else getting this? Can I just uninstall steam and download the game client directly from one of the sites listed on startrekonline webpage and use even though I bought from steam and my account is attached to steam?