If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
I got it at Level 4 fairly easily.
Are you upgrading your ship systems? Don't forget to equip the items you pick up (I think most of my weapons and systems were at least Mark II and that's without buying any).