Check the checksums on your hogg files. The correct ones are in the top sticky thread.
While I appreciate any help at all, this did not fix the issue as I cant even get to the part where it tries to redownload the file. (But seriously, thank you for even trying to help. I really do appreciate any attempts to help.)
See the problem is, we dont get to hit the actual patching part. Here is how it goes:
We start the launcher, either through Steam or on its own.
It loads, we enter our username/password.
after login, a new page loads (the patcher part).
After a few seconds it hangs ("Hour Glass" icon, and "Not Responding".
Given enough time the Crypic Crash Guard will open and ask you to send a crash report.
Thats pretty much it. I have yet to find anything that even gets me a little bit farther. Still, I have not given up hope yet. I am sure there is a fix/workaround for this.
Back to thinking.....
* Sorry, didnt realize you have the same issue too.
I'll ask the customer service to give my character the highest level which earned by the players in the head start.... It's unfair thing that I can not levelup and use my game when I have subscription for that bloody game.