I am almost to the point of demanding my money back. Not just the 240 for the lifetime but at least 40 for my CE of the game. I have never seen such an epic failure in all the years have have been playing MMOs.
WAKE UP Cryptic this is STAR TREK not some stupid game like Champions or City of Heros. You should have been prepared for the 40 years of fan base for this game from DAY 1. It is completely unacceptable and asinine on your part to have even thought any other way.