Survivor of Romulus
Join Date: Jun 2012
Posts: 3,972
# 91
07-16-2014, 02:06 PM
Quote:
Originally Posted by altechachan View Post
Right, but it's then the television station/channel to rectify that error. Like, if I'm being interviewed by my local TV station for something (maybe for my tournament win) and they don't provide the closed captioning, is it then my fault and responsibility to go to the television station and then make the closed captioning? No, it's the television station's duty to do that. I doubt they would even let me go back and subtitle the footage they took of me.
It depends on how big the complaints were regarding it. Like anything else, nobody is going to fix anything unless the complaints are loud and obvious enough.

If they can get away with something like that, they will.

What I'm doing here and now? Is me making an attempt to not let them get away with it.

Quote:
Now if you want the timing of information from podcasts to coincide better with official announcements from Cryptic on their own media assets, sure. I'm down with that. But I don't agree with you that they have to write the transcript of an interview someone does of them.
I'm saying if that's a major way they're going to release information to the public, then it should be their responsibility.

I am not saying it should be the major way to release information. I'm not saying it's the best way. I'm saying if they take a particular action which they know beforehand is one of the only methods of releasing information, then it is somebody's job to ensure that information is being released in the proper fashion.

Quote:
Edit: What that Public Relations person is probably doing is providing guidelines: "You may say or not say these things that would either benefit or not harm this company." They too are not responsible for providing a transcript. They can be charitable but not ultimately responsible.
This is where I disagree. They don't have to provide a transcript, no. But they do have to provide a way for that information to be received by all. The hearing impaired is still part of the Public. And if you are Public Relations, then you have to account for all possible types of people.

If they want to do their job well, then that has to be part of their decision-making process.

It is their responsibility, because accountability ends with them. Public Relations doesn't get to pick and choose which part of the Public is allowed to be informed. That's why it's called Public relations and not "Majority of Demographics Relations".
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Last edited by iconians; 07-16-2014 at 02:13 PM.
Career Officer
Join Date: Jun 2012
Posts: 1,005
# 92
07-16-2014, 02:15 PM
Quote:
Originally Posted by iconians View Post
This is where I disagree. They don't have to provide a transcript, no. But they do have to provide a way for that information to be received by all. The hearing impaired is still part of the Public. And if you are Public Relations, then you have to account for all possible types of people.

If they want to do their job well, then that has to be part of their decision-making process.

It is their responsibility, because accountability ends with them. Public Relations doesn't get to pick and choose which part of the Public is allowed to be informed. That's why it's called Public relations and not "Majority of Demographics Relations".
Then, Iconian, I feel that this issue is less about a transcript being provided and more that an official announcement Dev Blog wasn't made that repeated what was said in the podcast, immediately after said podcast.

Ideally, I think this is what you wanted:
  1. PR: Okay, you're going to have a podcast. Here are things you can talk about because we'll release a Dev Blog on it within 48 hours of the podcast going up.
  2. :: Podcast is done and posted by the podcasters ::
  3. <48 hours later (ideally 24 hours)
  4. Official Dev Blog posted (written a week before the podcast) about the stuff the interviewee was allowed to talk about in the podcast
Member since November 2009... I think.
(UFP) Ragnarök Fleet - Logistics Division Vice Admiral T'Phira; Captain Selena; Captain Altecha; Captain K'Kera; Lieutenant Aydihe Tefx; Subcommander S'ena
(KDF) Lieutenant General Vokno (aka Lady Vokno); Lieutenant General Raylene
Survivor of Romulus
Join Date: Jun 2012
Posts: 3,972
# 93
07-16-2014, 02:18 PM
Quote:
Originally Posted by altechachan View Post
Then, Iconian, I feel that this issue is less about a transcript being provided and more that an official announcement Dev Blog wasn't made that repeated what was said in the podcast, immediately after said podcast.

Ideally, I think this is what you wanted:
  1. PR: Okay, you're going to have a podcast. Here are things you can talk about because we'll release a Dev Blog on it within 48 hours of the podcast going up.
  2. :: Podcast is done and posted by the podcasters ::
  3. <48 hours later (ideally 24 hours)
  4. Official Dev Blog posted (written a week before the podcast) about the stuff the interviewee was allowed to talk about in the podcast
Correct. It has less to do with transcripts and more to do with how PWE/Cryptic releases public information.

If the dev blog (or whatever form the information takes in a text format) details everything mentioned by a developer interview from third-party media, then yes, my complaints will have been resolved.

What you propose is a solution I would consider viable.
http://sto-forum.perfectworld.com/image.php?u=91851766000&type=sigpic&dateline=13403  39147
Captain
Join Date: Nov 2012
Posts: 1,187
# 94
07-16-2014, 02:21 PM
*pulls out a bag of popcorn and watches this thread, and countless more complain about lack of communication*

Nom nom nom nom nom *Want some?*

I might as well start my own thread and complain about the lack of popcorn the threads are giving me, I have to pull out a bag of popcorn for almost every thread on the 10forward and Gen Discussion... I'm running out of popcorn here...

nom nom nom nom

On a more serious note, P1 is a great source of info, I don't understand why people can't stand it, do what I do, turn off the volume of STO, start the P1 podcast and do your daily things, cept that for 1 hour you'll be listing to P1 and the interviews, once that is done close it and turn back up the volume of sto...

I do this almost every time there is a new P1 episode...

Kudos to P1 and the dev team for supporting them..

in other serious notes, yay forum changes coming this way
AKA "Comrademoco"
Join Date: February 20th, 2012
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Last edited by generalmoco; 07-16-2014 at 02:25 PM.
Career Officer
Join Date: Jun 2012
Posts: 1,005
# 95
07-16-2014, 02:25 PM
Quote:
Originally Posted by iconians View Post
Correct. It has less to do with transcripts and more to do with how PWE/Cryptic releases public information.

If the dev blog (or whatever form the information takes in a text format) details everything mentioned by a developer interview from third-party media, then yes, my complaints will have been resolved.

What you propose is a solution I would consider viable.
On the flipside however, Cryptic Studios (and the podcasters I guess) will be blamed for "scripted" interviews.

However, other than that tidbit, there is nothing more that I can offer other than wishing you all the best that Cryptic Studios/PWE will someday adopt a Public Relations style that you would agree with.
Member since November 2009... I think.
(UFP) Ragnarök Fleet - Logistics Division Vice Admiral T'Phira; Captain Selena; Captain Altecha; Captain K'Kera; Lieutenant Aydihe Tefx; Subcommander S'ena
(KDF) Lieutenant General Vokno (aka Lady Vokno); Lieutenant General Raylene
Career Officer
Join Date: Jul 2012
Posts: 644
# 96
07-16-2014, 02:25 PM
Quote:
Originally Posted by iconians View Post
Now if that was put on the STO forums in an official capacity, and part of standard procedure... I think my complaints regarding that particular issue would stop.
Quote:
Originally Posted by druhin View Post
That's really all people are asking for. Don't need every single word transcribed from a Podcast. Just the relevant information that pertains to the game itself. It needs to be written down, and posted in an official capacity on an official page (this website, preferably)
Again, this is not Cryptic's responsibility as the interview was done by P1. Does P1 have their own "official" thread in these forums? If so, then perhaps they could post these types of links there. But that's about as "official" as I think you'll be able to find or get.

Cryptic just posts an advertisement on their site about the interview, not the interview itself. Have you ever seen an entire Massively interview article re-posted to these forums or the website? Because asking that they transcribe and post an interview conducted by a third party would be essentially the same and would eliminate the need for the third party interview to begin with. Cryptic might as well have in-house interviews conducted by their own staff.

Would you then demand that all third parties step down and rely solely on if/when/what kind of information the Cryptic releases without worry of the hard questions that come from players? It's easy to ignore those questions when asked here in the forums. It's a bit more difficult when you're sitting right across from the guy asking the questions.

Take them to task for not providing transcripts for their own video or audio clips. THAT is something that is truly their responsibility. But if they grant an interview to a third party, it's not on them to make sure that it is translated out to every possible audience. Your real beef isn't with Cryptic, it's with the third party.


See my suggestions to revamp playable factions at: FACTION REVAMP: A PROPOSAL TO CRYPTIC STUDIOS
Career Officer
Join Date: Jul 2012
Posts: 644
# 97
07-16-2014, 02:35 PM
Quote:
Originally Posted by altechachan View Post
Then, Iconian, I feel that this issue is less about a transcript being provided and more that an official announcement Dev Blog wasn't made that repeated what was said in the podcast, immediately after said podcast.

Ideally, I think this is what you wanted:
  1. PR: Okay, you're going to have a podcast. Here are things you can talk about because we'll release a Dev Blog on it within 48 hours of the podcast going up.
  2. :: Podcast is done and posted by the podcasters ::
  3. <48 hours later (ideally 24 hours)
  4. Official Dev Blog posted (written a week before the podcast) about the stuff the interviewee was allowed to talk about in the podcast
Quote:
Originally Posted by iconians View Post
Correct. It has less to do with transcripts and more to do with how PWE/Cryptic releases public information.

If the dev blog (or whatever form the information takes in a text format) details everything mentioned by a developer interview from third-party media, then yes, my complaints will have been resolved.

What you propose is a solution I would consider viable.
This doesn't work either if you believe in true journalism where hard questions get asked. Otherwise, as later stated, it becomes a canned interview. What's the point if a Dev Blog is coming out anyway? Third party interviews might as well go away and your only news outlet becomes Cryptic.

The point of the third party interview is to get the information that Cryptic might be tight-lipped about. Perhaps something slips during the interview. Or even to get at things that even Cryptic didn't consider to release in the blog.

Blogs have a theme and stick to the subject at hand. Interviews, while having an overall purpose, are natural conversations that can lead to unexpected places.


See my suggestions to revamp playable factions at: FACTION REVAMP: A PROPOSAL TO CRYPTIC STUDIOS
Survivor of Romulus
Join Date: Jun 2012
Posts: 3,972
# 98
07-16-2014, 02:36 PM
Quote:
Originally Posted by baddmoonrizin View Post
Again, this is not Cryptic's responsibility as the interview was done by P1. Does P1 have their own "official" thread in these forums? If so, then perhaps they could post these types of links there. But that's about as "official" as I think you'll be able to find or get.
And if they did, I'd be fine with that too. I don't mind giving P1 pageclicks as long as those pageclicks end up somewhere I want to be.

Quote:
Cryptic just posts an advertisement on their site about the interview, not the interview itself. Have you ever seen an entire Massively interview article re-posted to these forums or the website? Because asking that they transcribe and post an interview conducted by a third party would be essentially the same and would eliminate the need for the third party interview to begin with. Cryptic might as well have in-house interviews conducted by their own staff.
The Massively interview articles are usually conducted in text, or transcribed into text.

Quote:
Would you then demand that all third parties step down and rely solely on if/when/what kind of information the Cryptic releases without worry of the hard questions that come from players? It's easy to ignore those questions when asked here in the forums. It's a bit more difficult when you're sitting right across from the guy asking the questions.
Again, from where I'm sitting... asking them to step down has the same exact result as not transcribing at all.

In both scenarios, I'm not receiving any communication.

I'm not saying they should step down. I like the idea of P1, and I respect the work they do. But for those of us with hearing impairments, there is absolutely no difference between them talking and conducting interviews, and not talking at all.

Quote:
Take them to task for not providing transcripts for their own video or audio clips. THAT is something that is truly their responsibility.
I have, and P1 has been very diplomatic about the situation. But the root of the problem isn't with P1. P1 is a symptom of an even greater problem with communication at PWE/Cryptic.

Quote:
But if they grant an interview to a third party, it's not on them to make sure that it is translated out to every possible audience. Your real beef isn't with Cryptic, it's with the third party.
Yes, it is their responsibility. As much as it's their responsibility to provide dev blogs, press releases, and everything else relating to their job of releasing public information.

They put themselves into this position. I wish they didn't. But they did. If this is how they are going to release information, then they don't get to wash their hands of any responsibility when not all of their players can consume that information.

Quote:
Originally Posted by baddmoonrizin View Post
This doesn't work either if you believe in true journalism where hard questions get asked. Otherwise, as later stated, it becomes a canned interview. What's the point if a Dev Blog is coming out anyway? Third party interviews might as well go away and your only news outlet becomes Cryptic.

The point of the third party interview is to get the information that Cryptic might be tight-lipped about. Perhaps something slips during the interview. Or even to get at things that even Cryptic didn't consider to release in the blog.

Blogs have a theme and stick to the subject at hand. Interviews, while having an overall purpose, are natural conversations that can lead to unexpected places.
If I have my choice of a canned interview, and true journalism where hard questions are asked -- but not everybody can hear the answers (literally), then I'm going to go with the canned interview.

It sucks. But it's the only fair choice.

What's important is it doesn't have to be a one-or-the-other choice.
http://sto-forum.perfectworld.com/image.php?u=91851766000&type=sigpic&dateline=13403  39147

Last edited by iconians; 07-16-2014 at 02:39 PM.
Survivor of Remus
Join Date: Oct 2012
Posts: 409
# 99
07-16-2014, 02:38 PM
Priority One is far from the podacst it used to be,it used to be a solid source of news and information,fun to listen to while playing the game....and the devs used to have fun on the podcast talking about all the things to come.

Today we can argue that Priority One is only focusing on shameless plugs for their hosts and advertisements for things no one cares about.Having interviews with Cryptic devs is equally meaningless,the hosts skip around the questions players would like to have answered,and the devs are equally adept of skirting around questions and avoid answering them altogether.
To top it off,some devs (and I'm looking at you Al) see interviews on podcasts as an ultimate opportunity to belittle and insult players,because well,in their eyes we are all mentally handicapped and we should just agree with everything they say and do.

Communication between the STO community and the Cryptic devs has always been a hit and miss affair.There have been a few moments where,either through mistakes or by intentional acts by Cryptic,the community has set the forums ablaze.....which resulted in an information lockdown on the forums.Yes,they use Twitter and Facebook now to 'get the word out',but there are plenty of people like me who just hate Twitter and Facebook and refuse to use it.You could argue that it's my fault for not getting the information I want....but I could argue in return that the forums were intended for sharing information on the game.



Yes Tacofangs,you guys get crap about things you say and do on Priority One...and the odds are 50/50 that it was deserved.

To the Priority One guys...you ruined what was a good show once.
Survivor of Romulus
Join Date: Jun 2012
Posts: 3,972
# 100
07-16-2014, 02:42 PM
Quote:
Originally Posted by altechachan View Post
On the flipside however, Cryptic Studios (and the podcasters I guess) will be blamed for "scripted" interviews.
I'm okay with this. Information regarding PWE/Cryptic is a circus anyway, what's a few more clowns for the big show?

Quote:
However, other than that tidbit, there is nothing more that I can offer other than wishing you all the best that Cryptic Studios/PWE will someday adopt a Public Relations style that you would agree with.
It's 2014 and the fact I'm on an internet forum trying to convince people that the hearing impaired are being left in the dark when it comes to Star Trek Online news and updates is nothing less than surprising.

It's even more surprising that people would rather pass the ball of blame around ("It's P1!" "No, it's Cryptic!" "No, it's PWE!" "No, it's the players who don't volunteer!") rather than someone taking responsibility and simply solving the issue once and for all.

I honestly never thought I'd find myself in the position where I feel I have to inform either P1 or PWE/Cryptic that they are being very unhelpful to those of us with said impairments.

P1 has admitted it and acknowledged that shortcoming. But communication is a two-way street. So now I'm focusing on the other half of that communication.
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Last edited by iconians; 07-16-2014 at 02:48 PM.
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