If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
this kind of problem is expected during this "opening" part of the MMO...i dont like it but thats life, as I said before I am quite p*ssed about the state of this game atm but this problem is a normal one for a new MMO even if agrevatting
Fair enough, I thought you meant that long load times were normal for an MMO, in general. I know that, at the moment at the start of the headstart, it's going to be shaky. can't help but feel disappointed and fustrated, but eh... it'll improve.