The remaining headstart period should be flagged for double xp. This would go a long way to placate those of us who have been denied the ability to play the game. This would go a long way to rebuild some of the enthusiasm of the player base.
And please address the lack of communication on these outages. I know its the weekend, but we are t- minus 2 days to launch. Good busniess sense would be to have a team on duty during the off hours to address issues. Just toss us a bone, and let us know.
Take 30 seconds and say "Yeah (sigh) the server is down. We are on it. "