> > > Hi Captains! The team continues to investigate an issue where some players may be stuck on a loading screen. We appreciate your continued patience! < < <
Jolan tru Captain!
Welcome to Legacy of Romulus!
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Anyone having the issue where they just can't load into sol after completing the tutorial, I had no issue in beta. I have tried reloading in several times with no luck. Any suggestions that I could do to possibly fix it would be appreciated.
I had exactly the same problem, and you're not going to like the solution.
Short Version : delete your install and re-download the client.
Long Version :
Essentially I had two installs of the game, one from a play.com pre-order that I cancelled, and one from the steam one I kept. When I hit this problem yesterday [with the play.com client] just after doing the intro mission, when first docking at earth. A ctrl-alt-tab and then bringing up task manager look showed a dialog indicated some kind of file load problem.
So I ditched the play.com version and went to steam, which , for reasons only mentally disadvantaged know, it decided to re-download the ENTIRE client (which took 5 hours, after which the login server had been crashed by the yanks). But when I finally got in this morning it worked fine.