WoW was Blizzard's first mmorpg. This is Cryptic's third. They don't get a pass for this. LotRO didn't have this issue. The game was forced out before it was ready. This will hurt them. You only get one first impression. Many, such as I, will take a deep breath and wait it out. Many will not. Vanguard comes to mind. Such anticipation for that game and it is now virtually a ghost town.
I will also take a breath and wait it out. Dont mean its not annoying, the fact of the matter is its out so i want to play it. But it should not have been released till it was ready.