If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
Loaded launcher, logged in to find queue. No big deal right, queue is standard protocol for server overload/population control. The problem lies in the fact that you get \BUMPED BACK in queue. Started at 550, now I'm sitting at 846.........Whats the point of standing in line if people get jumped around? FYI Cryptic this is not a good way to keep players happy and interested in buying subscriptions!
Whats the point of having this one server thing if there is going to be queues? They know how many pre-orders they had no excuse for not enough hardware.