Servers go kaput again. Once during the week and twice on the weekends. Always during prime time.
This says to me that we the players are the cause of the problem. There are too many of us for the poor Cryptic servers to handle.
So if you are threatening to leave, Please go! Or just hang in there for a few weeks if you can. I thinking that the first thing Cryptic does with the first months rent is order new hardware. Lots of new hardware.