They kind of have bigger issues to deal with at the moment than you having problems with away missions. I don't agree with how rude he or she was to you but come on
Seriously? So its ok for the guy to get treated like crap because "they have bigger problems"? Your just as bad as all the people telling us that since we signed a EULA that says we have no rights that when we get nothing for the $50 we should be happy.