I just sent the email to game stop. Thinking of just buying another one, a download version that some one mentioned came with a key. I will cancell the preorder with game stop.
That's what I had to do. I was in the same situation. They would never send me a pre-order key. They evidentally ran out. I then pre-ordered the download version from Atari and received the key immediately with my order confirmation.
It took some work (and quite a hassle over a few days of dealing with them), but I finally got Gamestop to cancel my order.
I pre-ordered online with GameStop. No pre-order code was provided, and I was told that the game won't ship until 2/2. IMHO, after reading the other posts on this board concerning these issues, the Lifetime subscription "window" should be extended 30 days - I know that I, for one, would like to have that time to decide whether I even want a Lifetime subscription...