So I have a virus that is preventing me from accessing servers outside of my network. As it relates to STO, I can't even get into the login server. What's worse is that my iTunes isn't acknowledged as a Win32 application, Norton Internet Security won't run, and I can't download any solutions from a server.
Well, the end all and be all of opening a can of whoop arse on a virus is to re-instal windows. Assuming you've tried all the spybot/norton/ad-aware stuff that would probably be your best bet. Be warned though - it takes a good 9-10 hours for a full re-install.