Lt. Commander
Join Date: Dec 2007
Posts: 120
I would just like to say thankyou to the Cryptic support team for their speed in responding to my tickets, and their patience through the multiple edits of it.

Without sounding like im sucking up or anything, i have a low opinion of many support centre's / staff, but the way you dealt with this ticket is to be commended.

Your time and patience with it was greatly appreciated

Thanks again
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
02-01-2010, 04:19 PM
Quote:
Originally Posted by Cthonia
I would just like to say thankyou to the Cryptic support team for their speed in responding to my tickets, and their patience through the multiple edits of it.

Without sounding like im sucking up or anything, i have a low opinion of many support centre's / staff, but the way you dealt with this ticket is to be commended.

Your time and patience with it was greatly appreciated

Thanks again
I enjoy reading posts like yours because it is nice to see people thanking Cryptic for doing something right rather than bashing them for the things that they do wrong.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
02-01-2010, 04:21 PM
Quote:
Originally Posted by Tholian767 View Post
I enjoy reading posts like yours because it is nice to see people thanking Cryptic for doing something right rather than bashing them for the things that they do wrong.
Nothing wrong with either in any situation.

Glad they were able to take care of you...
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
02-01-2010, 04:48 PM
Quote:
Originally Posted by Tholian767 View Post
I enjoy reading posts like yours because it is nice to see people thanking Cryptic for doing something right rather than bashing them for the things that they do wrong.
That is partly why i posted it here on the forum instead of just sending them an email.


They take god knows how much flak from people on this board, it feels good to give them some praise.
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