Ensign
Join Date: Feb 2013
Posts: 8
# 1 Arc support
08-15-2014, 05:18 PM
I can't create a ticket in ARC support ...what the duce!
idea=`grep -i clue /dev/brain` ; test -z "$idea" && echo "sorry, init 6 in progress" || sh ./answer-the-forum
Ensign
Join Date: Feb 2013
Posts: 8
# 2 Hello Contact
08-16-2014, 09:50 AM
OK maybe I need to be more clear,
I am logged into the ARC website, my problem is billing related and not in your faq section.

I need to contact someone to get a issues fixed , which I click on create a ticket using IE10
It will take me to a dead webpage after a while, that's it.

Can someone contact me though my email here to get this sorted.
I have renewed my sub for one more month.
idea=`grep -i clue /dev/brain` ; test -z "$idea" && echo "sorry, init 6 in progress" || sh ./answer-the-forum
Super Moderator
Join Date: Jun 2012
Posts: 3,099
# 3
08-16-2014, 09:54 AM
Quote:
Originally Posted by laybaka View Post
OK maybe I need to be more clear,
I am logged into the ARC website, my problem is billing related and not in your faq section.

I need to contact someone to get a issues fixed , which I click on create a ticket using IE10
It will take me to a dead webpage after a while, that's it.

Can someone contact me though my email here to get this sorted.
I have renewed my sub for one more month.
this is a peer to peer support area and as such, no one will contact you via e-mail.

If you cannot get into the support website you can e-mail customerservice@perfectworld.com with the subject of what your issue is, and detailed explanation in the body.
Volunteer Community Moderator for the Star Trek Online forums
My views may not represent those of Cryptic Studios or Perfect World Entertainment
If you wish to speak to someone on the community team, file a community support ticket here, as we are not able to respond to PMs regarding moderation inquiries.
Contact: Twitter | Line Messenger: askray113
Ensign
Join Date: Feb 2013
Posts: 8
# 4
08-16-2014, 10:15 AM
Thank you, if they put that information there it wouldn't have to do this here.
idea=`grep -i clue /dev/brain` ; test -z "$idea" && echo "sorry, init 6 in progress" || sh ./answer-the-forum
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