Lt. Commander
Join Date: Dec 2007
Posts: 120
I bought my game from CDON.SE and when i put in the Gold Edition and Retail codes i only got the Red Matter capacitator. But confusion are there what/how are we supposed to unlock?


Are we supposed to get a key delivered by mail as many other players have from diffrent companies?

Or

Are the retail code supposed to unlock the collectors/bonus item? As your FAQ states.

http://www.startrekonline.com/preorder-faq

Quote:
Q: Will I receive my retailer exclusives during the Head Start?

A: No. The exclusives are tied to the retail product, not to the preorder key. In other words, you’ll need to purchase the full version of the game and input that key.


I also know from my guildmates that Webhallen.se also got the same problem with the code not providing any bonus weapon or costume and no code delivered.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
02-02-2010, 04:43 PM
euro launch date is the friday
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
02-02-2010, 04:45 PM
aah ic thanks alot mate if that is true im happy
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
02-02-2010, 05:13 PM
Quote:
Originally Posted by Findell
euro launch date is the friday
huh? That makes no sense whatsoever.

Got any Official word on that?
I cant see how its fair to keep Europeans waiting days after everyone else have gotten their stuff

I got my stuff from D2D thou but was only crap that had NO use whatsoever anymore..
But the Borg BO.. that BO alone was the reason i bought 2 copies of the game.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
02-02-2010, 05:26 PM
Quote:
Originally Posted by Kausten
huh? That makes no sense whatsoever.

Got any Official word on that?
I cant see how its fair to keep Europeans waiting days after everyone else have gotten their stuff

I got my stuff from D2D thou but was only crap that had NO use whatsoever anymore..
But the Borg BO.. that BO alone was the reason i bought 2 copies of the game.
yea there is offical words on that i't might be hard to dig up
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
02-02-2010, 05:32 PM
same issue here, i cant choose DS9 uniform as far as i know, i got no rifle.
However i did get red matter thingy? which was NOT part of my pre order.

And yes this was via webhallen.
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