@Diekkssus Thanks I got it. Is the joined trill fed only? I checked klingon side and its not available.
It is meant to be a Federation AND Klingon faction unlock. If you do not have one in the Klingon faction then you are bugged and (hopefully) should be fixed soon.They have fixed a bunch of other pre-order issues already, so they seem to be on top of things.
Go here for updates on current pre-order issues (and updates).
I have the D2D Deluxe Edition, downloaded the client, and entered the retail key. I get a confirmation that I get 30 days free, but there's also an option for the monthly subscription. Without entering a subscription option, I log in, but I don't see the Joined Trill option. Do I need to subscribe first before the bonuses are applied?