Can I get a responce on this from Cryptic please, ive raised a bug request on this but recieved no responce. I did a 12 month subcription pre-order as soon as you made them available and you took the money out of my account about 2 weeks ago. I entered my retail code yesterday to my account which now reads as active but my allowed to play date only reads 04/04/10 !! My account still reads as a 12 month pre-order so what do I do??