Can you only change names and costumes on BOs from quest rewards?
In other words, would everyone who picked an Engineering BO from the first newb quest all have the same blue alien guy? If so, does the game at least randomize names on its own, or are there thousands of other blue alien BOs named "Kort?"
When you first assign your BO to you crew, click on stats of the BO and there should be a tab modify. There you can adjust uniform and looks, just not race. You don't have to be next to the Cardie tailor to do this. If you don't like the skill they have, you can switchbit out at the personnel section of the starbase at the cost of captain points.