Have you ever played an MMO before? Or played any sort of computer game? Bugs happen, down time happens, maintenance needs to happen. It is the nature of designing programs with more than 100 lines of code. I’m not really a big MMO fan, but even I know that the biggest and best (Like WoW) fall prey to bugs, exploits, and ‘unexpected’ server down time. Do a google search for WoW and server and you’ll find more comics and jokes about waiting for the servers to come back up than you can shake a phaser at.
So relax, Cryptic likes this product as much as (almost) any fanboy. They’ll get it fixed, no litigation needed.
And when the servers are running just make with the PewPew and not the QQ.
You made an agreement with Cryptic that protects them from lawsuits from you.
Barring massive breach of the contract (which would be very difficult for them to accomplish and take a lot of effort) you can not sue them. And even then they can probably use a clause in the contract to slap you with hefty fines.