Lt. Commander
Join Date: Dec 2007
Posts: 120
So I tried my key several times, I've double and triple checked it cryptic's system says that it's not valid. I emailed them last week and haven't heard back.

So what do? Am I just screwed when the grace period is over? I feel like I deserve better seeing as how I gave them my 50 something dollars and went through beta to try and help them whip this turd into shape.

Or do I have to call GameStop and get them to send me a replacement, which seems like it would be a pain, even if it worked. They will probably have me contact cryptic, which I did and I've shared how well that worked.

Any one have any ideas? Anyone from cryptic check the boards and want to give me a hand?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
02-08-2010, 05:07 AM
two option send a ticket to billing or call them (which is quicker but costs)
Quote:
Phone Support:
We also offer live phone support Monday through Friday, 8:00 a.m. to 5:00 p.m. PST US and 8 GMT to 16 GMT UK. You can contact us by phone at:

(USA)
+1-408-354-7850
(UK)
0870 490 0617
Billing only works weekdays.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
02-08-2010, 05:31 AM
Also remember, that you need to contact your original retailer first, as cryptic will be unable to help you until you do.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
02-08-2010, 06:04 AM
Just do what I did, nag the retailer until they replace the key. Cryptic will never reply
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