If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
Not consoles do nothing but enhance your skills. In order to gain new skills you need to rank up, each new rank as well as new ship will allow new slots to open up on what your BOff has trained. For example a first tier escort allows 2 tactical slots one of them having an ensign and a lt level skill and then one of each of the others at ensign level.
If you want to play around with your skills you can go to the vendor in spacedock that allows you for the price of merits to swap them out or you can use officers you get from leveling that starfleet sends to train one of their skills and send them back. Hope that helps