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Lt. Commander
Join Date: Dec 2007
Posts: 120
Missing Borg Bridge Officer....

PRE-Ordered Collectors Edition from AMAZON.COM (US)
(Got Retail Box; has a cardboard cover showing Amazon Exclusive - Borg Bridge Officer will join my crew)

Activated my Retail Key....

- - - Got Red Matter Capacitor & USS Enterprise - No Borg BO - - - -

My Borg Bridge Officer got Switched with the Constitution Class Ship

GRRR
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2 Missing Borg...
02-05-2010, 06:03 PM
Yeah I am still missing my Liberated borg and other items after entering my Retail Key from Amazon.....hmmmm how long will we wait??
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
02-05-2010, 11:47 PM
so I don't have the liberated borg either...I pre-ordered from amazon....
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
02-05-2010, 11:53 PM
They are well aware of just about every issue, but for concerns such as this it is recommended you submit a ticket, and find a admin and message him about the ticket.

Besides retail items, they are in the process of fixing everything else. I spoke directly to Jack Emmert (Cryptic Co-Founder and Chief Creative Design) and Phil Dean (Director of Customer Operations).

I suggest you check out my thread for what they had to say:
http://forums.startrekonline.com/sho...d.php?t=104625

and for help finding and using preorder items I suggest you check out this post:
http://forums.startrekonline.com/sho...d.php?t=100851

There at least tens of posts exactly like this, please use the search tool. It is your best friend. The less posts we have the easier for admins to mind them and help those out. :p
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
02-08-2010, 03:46 PM
Next time you speak to Jack or Phil... tell them I want by Borg!

A simple known issues thread will stop all the wasted posting... sorry but customer service sucks!
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