you are just another one of the people in zone chat, who are not willing to even read anything or trying something out on their own without quest helper. All the info can be found about items, skills ect in game through looking in your inventory or skills screen, and READING what it does. geez some people are so dense.
Hate to say it, but I agree with this. OP needs to realize that some games don't hold your hand through every step of the way and leave a little to be figure out on your own, or through the community, which is why we have forums sections like this to begin with.
Complaining that no one has taken 2 minutes to write out how things work is wrong. Most of the info is there, some is confusing, some isn't. But the players have spent hours working on guides, FAQs, tips for beginners, etc.. on these forums. This is the way mmo's work.