If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
Call for help only has an effect if you're part of a player team, and just gives other members a message that you're requesting help.
What you CAN do, is set your science BO to passive mode when you're down - he'll still use non-combat (i.e. healing) skills, and will usually pop over and rez you, after which you can reset him to offensive should you so desire.