I am Captain 7 on my Federation cruiser character and really want to roll a Klingon alt, but the lack of content, and minimal ship designs is a major put off, I give the klingon players alot of credit for sticking with it. I would really like to see a major influ of content and ships for the Klingon side, just posting what I am sure has been posted before.
The limited number of different types is a reflection of the canon background. But I agree, some kind of model customization is really needed. I have been trying to get a Dev answer to that problem for weeks now, to no avail. Not enough manpower and ressources I guess.