*!*!*We are investigating an issue where some players are seeing a "login failed for unknown reason" error at the log-in screen.*!*!*
We are investigating a bug where some Gold Members may not have received their additional character slot -- details here (Will be fixed ASAP!).
UPDATE! We are also investigating reports of slow patching and are working on a resolution. For a better patch experience, please restart your launcher. It will pick up where it left off and should be faster to complete.
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game.
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
How cool would it have been to have factions to work with?
With the storyline of a major wars going on, it seems like these kind of side missions would be extremely relevant to the Star Trek universe. Great potential for side missions, unique loot and unique gameplay moments.