If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
If I'm forced to log out in the middle of a quest chain - City on the Edge of Never, in this case - will I log back in at the same point or will I have to start it again?
Most episode missions consists of multiple objectives. As you complete each objective, it will appear checked off in the list on your HUD. If you logout in the middle of a mission you will usually return to the point where you completed the last item which ended up checked off.