If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
So, I've just been promoted from Lieutenant to Lieutenant Commander I and appearently I suppose to get a new ship, well I selected a cruiser class starship, but I still have my old ship. What gives? Why would I be offered a new ship and still retain my old one? How do I get the new ship that I selected?