I wasn't entirely sure where to post this as there is no section for Website Issues. Feel free to move it if this is not the proper location.
1. Deleting Mail from the site no longer Deletes the Mail. Instead it merely deletes the content in the Mail, which is pretty useless. This happens both on the STO site and the CO site as the Mail services are linked.
2. It should be possible to Report spam Mail from outside of game. When I check my Mail from work and find that I have 20 new RMT spams, it would be wonderful if I could report them all right then, instead of having to remember to do it when I am able to log in.
3. When I report a spam Mail, it would be nice if that Mail was automatically deleted. As it is reporting and deleting a spam Mail is a four step process. Report Mail as Spam. Are you sure? Delete Mail. Are you sure? You could reduce this to two simple steps, like you did when you designed the system for City of Heroes way back when.