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Lt. Commander
Join Date: Dec 2007
Posts: 120
ok so i have an account with cryptic and have been playing sto for the last 2 weeks now and all of a sudden i cant login to play any more.
so i think ok its probably cause i am from australia and the headstart has finished on my pre order gold edition with 30 days free.
so i go to the website to redeem my key and after punching in the key on the back of my little booklet i am told the key is invaild. so try one of the other various keys i have (which just happens to be the one for the DS9 uniforms).
that takes me to the next page to pick how long i want to play for and how much i want to pay for it.
so i go down to the little choice of useing a game card and type in my game card key again and it tells me that the subsricption service is down.
so i scan the forums for a bit and find that i need a credit card to set up a subscription service before i can do any of that.
i dont know why personally i think its a bit silly that you need credit card info for me to go to the shop and pay cash for a game card.
but i think what the hey and go to set up a credit card card subscription which after submiting all my info it tells me that its an "unknown currency".
now i am thinking WTF.
so i follow all the links for troubles and hassles which then takes me to the ticket page so i click create new ticket and pick billing issues and because there is no relevant heading to my problem i select the "other" option.
to my dismay absolutely nothing happens.
so i try the other options there and again on all of them nothing happens.no new page.no little window to write in.nothing. although the links did turn a pretty shade of blue (well done to the programmer who picked the colour).
so now i am here in the forums letting you know there is something wrong with your subscription service.
i am trying not to be an arsehole about and i would be really really happy if you could fix this asap.
thank you for your time in reading this.

THIS IS NOT THE FIRST TIME I HAVE POSTED THIS AND I AM GOING TO KEEP POSTING IT UNTIL I GET A REPLY FROM SOMEONE WHO CAN DO SOMETHING ABOUT IT. I APOLOGIZE TO THOSE WHO AFFECTED OR INSULTED BY MY POST.
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