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Jolan tru Captain!

Welcome to Legacy of Romulus!

We are investigating an issue where some Gold Members may not have received their additional character slot -- details here.

UPDATE! We are also investigating reports of slow patching and are working on a resolution. For a better patch experience, please restart your launcher. It will pick up where it left off and should be faster to complete.

If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game.

If you have additional questions, please read this FAQ.

Thanks, and we'll see you in-game!

- The Star Trek Online Team

 
 
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Join Date: Dec 2007
Posts: 148
# 11
02-24-2010, 08:26 AM
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Quote:
Originally Posted by LostHeroSTO
4 days is nothing... lol i have an unread ticket that is 18 days + old .
and another one at 6 oder 7 days old.

i guess this says all ... VERY disapointing!
Yup, makes a very bad first impression.

I realize not all GM requests are necessary to address, but all tickets should be closed and updated with notes within a day, even if it's a form response. I'm glad I never had serious issues like not being able to get my next tier ship or account problems and feel for those who have.
 

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