We are investigating an issue where some Gold Members may not have received their additional character slot -- details here.
UPDATE! We are also investigating reports of slow patching and are working on a resolution. For a better patch experience, please restart your launcher. It will pick up where it left off and should be faster to complete.
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game.
If you have additional questions, please read this FAQ.
Greetings Lifetime Members!
We just wanted to thank you again for purchasing a Lifetime Subscription from us. As you already know, this entitles you to play the game without paying a monthly fee. But, that’s not where it ends. Later this month, we’ll be releasing special perks for you, just to show our appreciation. Here’s some of what we’re working on, exclusive to Lifetime Subscribers:
Exclusive In-Game Chat Channel:
Talk shop with other Lifetime Subscribers. Share thoughts and ideas about the game, or anything else.
Waiting isn’t fun, and we don’t think you should have to do it. Any time the server is queued, you’ll go to the front of it.
Visibly show off your support.
In-Game VIP Lounge
Spend time in an exclusive area inside the game. This social area is limited to Lifetime Subscribers only.
A Unique Costume Piece
Show off that fancy new title in style.