We are investigating an issue where some Gold Members may not have received their additional character slot -- details here.
UPDATE! We are also investigating reports of slow patching and are working on a resolution. For a better patch experience, please restart your launcher. It will pick up where it left off and should be faster to complete.
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game.
If you have additional questions, please read this FAQ.
A si-fi convention is being held in Milton Keynes from the 28th to 31st of may, the list of stars can be found here. Looks really good being free an' all and also Kate Mulgrew<3333333333333 will be there .