If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
While changing zones, mostly from sirus sector, I get the server cant connect boot. I can get in on multiple chars till it happens to them too. I have tried it in SLI, non-SLI, low graphics and high graphics. It's not on my side thats causing it. If they reset my chars to a different sector block I can come back but thats treating the symptoms and not the cause. I have been working around this problem for over 2 weeks now. Please help.