If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
the mail that got sent out about the vet rewards clearly states that they wont be avilable until late may.
Our sincerest thanks to players who have invested their time with us! We'd like to send some goodies your way. The more you play Star Trek Online, the more we'll give you. Skill point bonuses, titles, costume pieces, character slots ... Veterans will be rewarded every 100 days! Rewards are retroactive, too! First rewards will be available late May.
Whether it does or not doesn't really matter. You have to have an active subscription for 100 straight to be eligible for the first tier of veteran rewards. By the time the 1.2 is released, anyone who has had an active subscription the entire time since launch will be getting the 100 day veteran rewards.