Lt. Commander
Join Date: Dec 2007
Posts: 120
Hey guys sorry for the newbir qustion but i had spent 14 tokens for two ships anti-proton weapons that I just found out cant fit the back of my ship is there a way i can return them for my tokens back? I tryed to look for a way to send in a ticket but its only for billing or tech support?


Thank you for your time in reading this and for anyhelp
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
07-10-2010, 07:09 PM
I believe you're pretty much just out of luck, unfortunately.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
07-10-2010, 08:05 PM
Let me guess, they're bound.

If they aren't, sell them on the Exchange and geat at least HALF your credits back.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
07-10-2010, 08:16 PM
You're out of luck, sorry.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
07-12-2010, 10:48 AM
Back when the GM's responded to tickets, I asked the same questions as I accidentally bought an AP DC instead of DHC (when AP weapons were the only purple weapons). I was informed that they could not do it then (mid february), but they were working on something so they could.

I would say submit a ticket and see what happens.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
07-12-2010, 11:13 AM
I think I recall seeing a more recent issue in the forums on the same topic and it was still that they don't support refund/returns yet. I could be wrong and the suggestion of ticketing it won't hurt. The worst they will tell you is they still don't support returns/refunds.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
07-12-2010, 11:22 AM
I can confirm this:

The Cryptic policy is: When you buy, sell, use or give away somthing that you did'n intend to do so with, it is though luck. They do not return anything to you.
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