If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
Patched the game this morning worked fine, went to logg into tonight it has stopped working tryed the suggestions in this forum, still no go, cleared my cache etc, this is an odd issue, never had problems before.
A friend of mine approached me with this problem, and I figured I would post out the info that I used to fix it on his machine.
First off, within IE make sure that you do not have a proxy server setting - make sure it reaches the internet (check by www.google.com) But if there are more issues, your first thing to check out is if your connecting. Then work on the next piece. Take it a step at a time, and all problems work themselves out.