Lt. Commander
Join Date: Dec 2007
Posts: 120
HI all,

I bought a 60 day game play card a couple days ago to refill my account activity days and add 60 days more to my playing time. Last night I try to input the code and the code was accepted by the account dashboard system, but when i look at the account expiry date in my account dashboard the system still says my account expires today.

Did i just loose 40 dollars or so that this 60 day game card costed me? or is there a possibility of this sorting itself out.

I already filed a ticket but I dont know if that is going to help on a weekend.


Any ideas or help would be greatly appreciated
NB
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
09-18-2010, 12:07 PM
I just talked to Leah G on online chat support and she said the system was experiencing a webiste display issue, although the 60 days was applied to my account it still showed the old expiry date for my account which is today..

Thanks for the quick response Leah & Cryptic..I was worried about my account status
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
09-18-2010, 12:09 PM
Im glad they could help....... i tried other ways for u but heck glad it worked
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
09-18-2010, 12:18 PM
Quote:
Originally Posted by pollyhunter View Post
Im glad they could help....... i tried other ways for u but heck glad it worked
heh thanks for the suggesstions..really helped ..online chat support works for sure
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off


All times are GMT -7. The time now is 11:24 AM.