I am not sure if this is the correct place to post this, if it isn't please move it.
Anyway, the problem I am having is this. I downloaded the STO Demo, I played in the open beta and never bought the game, but when I was playing it the game ran with no lag, almost no crashes, so basically relatively smoothly. However, now I have made a character and when I log in it just shows a black screen with the starter ship on it. Does anyone know what could be causing this?