hi i added a payment method, it is valid but the game is still on trial and i downloaded the game client what do i do?
You have to do more than enter a payment method
you must buy the actual game and enter a retail key
select the subscription plan
then the payment method
and have that payment method verfied by cryptic (they do verifications in batches so there may be a delay)
only billing can tell you why the credit card transaction fails. but I know in one case a person's card was reject becasue the zip code did not match. the record on the verfication had the full 9 digit zip and the user only entered the first 5 digits.