My husband can't seem to complete this mission. Can anyone please offer some suggestions as to what he is doing wrong. Thank you in advance.

is it the puzzle he's having trouble with?

I have the same issue. Dropping and picking the mission back up did not help. I created ticket 975515 for it

What problem are you having?

********************spoilers***************

If your having trouble with the puzzle here's the solution:

When on top of the ruins you need to put each of your away team on the four circles in the corners of the ruins. You do this by clicking the "v" looking icon next to the picture of your BO then place it on the circle, when in the correct position a beam of light like a 'pillar' will apear.

After the BO's are in place you stand in the middle circle, again another pillar of light will appear. At that point a drop down type of menu will appear with ' activate ...' there should be start at the top and click your way down. you will activate 2 of the 3 taht way after that you will need to move your Capt. around and activate the pads until it unlocks the starchart.

If that was the problem I hope this helps

I'm stuck on digging Defera too. I got the 3 reactions but no fragment. I've filed a ticket but no answer yet. Tried logging out/in dropping mission and so on still nothing.

Edit:Ticket #975636

Problem resolved.

I saw a message abou a Hologram and I could scan it, but I never had an option to scan anything.

Am I bugged or have I done something wrong?

Thanks. I was having the same issue and found this post. The solution works.

Perfect. I knew it had somethng to do with the beams, but couldn't quite place it! Thanks!

I had some issues with the ending of it. It came up with the Scan option, but no amount of clicking on it would activate the scan.

I beamed back to the ship, then back down to the planet (without dropping the mission), and the scan option decided to work.

Hope this helps if anyone runs into the same problem.