If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
We will be bringing down Star Trek Online on Wednesday, November 17th from 3:00 AM PDT to 6:00 AM PDT (10:00 AM UTC to 1:00 PM UTC) in order to perform maintenance and apply a new patch. We will update this thread once the maintenance has been completed.
The Star Trek Online Team
Current time as of this posting is 1:51pm UTC/GMT. 51 minutes late.
From what I've seen since coming back about a month ago, the patch times always run at least an hour over scheduled. Someone needs to explain the rules of Engineering to Cryptic, namely: Always say it will take longer than you think it will, that way when you get done early everyone thinks you are a miracle worker.
Works better than saying it will take less time than it will and running past your self-imposed deadline.