Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Password reset does not work.
12-06-2010, 10:44 PM
A friend of mine who left the game early on has decided to come back and had reset his password on the website, but the website won't accept his new password. He has not yet renewed his game subscription, but that shouldn't stop him from accessing the website, should it? What can he do?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
12-07-2010, 04:24 PM
An inactive subscription shouldn't prevent you from login. I would call Atari Support during business hours for this one.

Question: Does his login work on the Atari Support site (they use the same login)?

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