Lt. Commander
Join Date: Dec 2007
Posts: 120
For the last 4 months or so, STO has been consistently crashing on me during ground combat battles. I have no problems in Space battles or anywhere else. All of my other games work without issue. I've tried multiple versions of video drivers for my ATI Radeon HD 8500, and various other system updates (I'm running Windows 7 64-bit), but nothing has worked.

I've been a STO subscriber since launch, but the game is virtually unplayable for me now. I was hoping that the Season 3 update would fix this, but it's still happening. If I can't get this to work, I'm going to have to cancel my account.

Can anyone please help?

Cheers,
Adamus
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
12-09-2010, 03:52 PM
Do you receive any error messages when the game crashes?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
12-09-2010, 05:12 PM
Disable Dynamic Lighting, there is a known crashing issue with ATI cards.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
12-09-2010, 05:56 PM
Quote:
Originally Posted by InfoNinja
Do you receive any error messages when the game crashes?
No, it either just freezes and I have to force quit, or it just crashes back to Windows without any error msg.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
12-09-2010, 05:57 PM
Quote:
Originally Posted by devast8tor View Post
Disable Dynamic Lighting, there is a known crashing issue with ATI cards.
Tried that and no luck. Tried disabling all the special effects/features and nothing helped.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
12-11-2010, 04:20 PM
I have the same issue as the first poster. I am on a Win 7 64 bit PC with an ATI 5700HD card - all software has been updated to current versions. The issue only happens during ground combat, not walking around a starbsae or my ship.

I have not tried disabling direct lighting but will do so and see if it keeps me from crashing.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
12-11-2010, 09:29 PM
I had the same problem with the game crashing only during ground combat running a ATI 5870 (win 7 64bit). I disabled the direct lighting and it so far has been working.
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