I hate to dig a dead thread out from the grave but.....
My subscribed time is like 70 something days short, my account dashboard and in game counter match up, but they're both wrong. I bought the game 2 days after launch in february, my first subscription fee came out of my account 3/06/10(*I have the bank statements to back it up ). My counter says 215 days today. Thats way short, by my math ( which is terrible BTW), I should be getting the 300 day vet rewards very soon!
I filed a ticket but so far all I've gotten is a greeting card answer about how the most accurate count is the online dashboard. I then Tried the Chat support client, and was told that I should wait for the outcome of the ticket, but the CS response was 4 days ago and I'm concerned that if I don't stay on top of it I'll never get it corrected. I'll be one sad panda if at the end of the month my 300 days should be up and I cant celebrate with fireworks or a new toon...
Am I mistaken Vulajin? for reference; Ticket # 1013768
Anyone else have/had this issue?
Edit: Just got a response that thier looking into it. Ty cryptic
Resolved: Big thanks cryptic, was 101 days short. But its working today! Don't know the hows or why's, just know that its working now.