Lt. Commander
Join Date: Dec 2007
Posts: 120
# 171
07-12-2010, 08:26 AM
Yep - same here. My subscribed time is '64.94 days', while my accolade info now finally reads as a correct '65/100', as opposed to the 62 it's been stuck at for ages.

Awesomeness - thanks, Vulajin!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 172
07-12-2010, 08:34 AM
does it still say that because i heard it was fixed?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 173
07-12-2010, 09:56 PM
Originally Posted by Tamek View Post
You know what dude - THIS is some good customer service

One in a row
In the beginning there wasn't much.
But yes they are coming through on most promises they have made since the beta began and launch.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 174 Thanks
07-14-2010, 06:29 AM
Thanks to the Devs for fixing this. The updates were great and it happened just like you said it would.
Again thanks
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 175
12-18-2010, 12:23 PM
I hate to dig a dead thread out from the grave but.....

My subscribed time is like 70 something days short, my account dashboard and in game counter match up, but they're both wrong. I bought the game 2 days after launch in february, my first subscription fee came out of my account 3/06/10(*I have the bank statements to back it up ). My counter says 215 days today. Thats way short, by my math ( which is terrible BTW), I should be getting the 300 day vet rewards very soon!

I filed a ticket but so far all I've gotten is a greeting card answer about how the most accurate count is the online dashboard. I then Tried the Chat support client, and was told that I should wait for the outcome of the ticket, but the CS response was 4 days ago and I'm concerned that if I don't stay on top of it I'll never get it corrected. I'll be one sad panda if at the end of the month my 300 days should be up and I cant celebrate with fireworks or a new toon...

Am I mistaken Vulajin? for reference; Ticket # 1013768

Anyone else have/had this issue?

Edit: Just got a response that thier looking into it. Ty cryptic

Resolved: Big thanks cryptic, was 101 days short. But its working today! Don't know the hows or why's, just know that its working now.

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