If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
I have to add that I've been getting the server not responding issue too - though not as bad as it sounds others get it. After playing about 45 minutes I'll get the infinite server not responding when changing maps. It's random and doesn't appear that it matters from which map type or zone I'm transfering from or to. Alt+ctrl+del is the only fix.
I think there's a good sized silent majority of us who are having this problem and just not saying anything.
I hate this Bug and i must admit i feel sorry for anyone who isn't a life time member as they are paying for a lagg fest please fix this major issue or you will lose players threw frustration alone.
this has happened 4 times in the 45 mins I have been playing, and caused me to turn it off and stop playing, only been a problem for me since the new patch. the biggest problem I've seen is with pvp, been on a few 2v5 teams I'm guessing because the 3 other people that should have been on my team got the server error. so even when I'm not the one with the error it still effects my game play.
Just want to thank the Cryptic team for resolving some of these longstanding issue's, i am nolonger suffering from SNR errors as often as i normaly do and i hope you all keep up the good work on tracking these errors down and correcting them, i am now becoming a happy trekker again, thankyou !
Still not fixed for me, and seems to have even gotten worse lately. Today out of like 10 logons, I've only gotten in once and the rest keep not responding on load screen.
I do get in eventually but it's really bothersome if it keeps happening too much, and I can report with absolute certainty that this is NOT fixed. And on a 1mb connection to boot. Might have been blamed on my dialup before, but not now.