Lt. Commander
Join Date: Dec 2007
Posts: 120
Today I bought a rename token, got a "Transaction successful" message on the screen. I signed out and the "Rename" button was not enabled. (Completely close game, re-signed in, same thing). I thought maybe it didn't complete, so I purchased a second rename token. Again, signed out, back in, still no rename token. I can confirm that 400 Cryptic Points were deducted both times (total of 800 points). I put in a ticket, #1035479.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-23-2011, 02:13 PM
You can go here: Account and Billing Live Chat

And speak to a LIVE Account & Billing Support Rep. As in a real live Atari Employee.

At least for the next 6 1/2 hours until they close. They're open 7 days a week, but not 24 hours a day.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
01-23-2011, 02:18 PM
deja vu? or...deja two-many-threads? :p
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
01-23-2011, 03:30 PM
Quote:
Originally Posted by Peregrine_Falcon View Post
You can go here: Account and Billing Live Chat

And speak to a LIVE Account & Billing Support Rep. As in a real live Atari Employee.

At least for the next 6 1/2 hours until they close. They're open 7 days a week, but not 24 hours a day.
Thank you. I wonder if others are having the problem too.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
01-23-2011, 04:07 PM
Fixed, thank you!
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