If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
Personally, Star Trek Online is my favorite game out of anything I've ever played. I've played alot in my life too. When I first made the decision to by lifetime during open-beta I honestly had a little bit of buyers remorse over the price. I've never spent that much on a single game before in one lump some (my City of Heroes account accrued more over time though). I was worried that my interest in this game would fizzle out over time.
In retrospect I feel like I can pat myself on the back for investing in this game. It is the first PC game to pull me away from my console and it keeps getting better and better with the improvements and updates. You guys really did (and continue to do) a great job. You deserve the award. Thanks guys.
When the original lifetime offer was going to be pulled before the official launch date, I thought it was extraordinarily shady. It was as if the company was saying, "Buy it for life, but you can't see it first."
In the year since then, my overall experience has been positive and I enjoy the game, with gripes here and there, mostly to do with annoying bugs, the C-Store, the GUI and that sort of thing.
But congratulations to the dev team, here's to hoping the game remains profitable and they can add new content for a long time to come.